LatticeGroveDrift

Professional Audio Engineering Reinvented

Privacy Policy

Last Updated: November 1, 2025

TL;DR: We collect minimal data to provide our services, never sell your information, and protect your privacy with industry-standard security measures.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Purchase a license for LatticeGroveDrift
  • Create an account on our website
  • Contact our support team
  • Subscribe to our newsletter
  • Participate in surveys or promotions

Personal Information

This may include your name, email address, billing address, and payment information when you make a purchase.

Technical Information

We automatically collect certain information about your device, including IP address, browser type, operating system, and usage data when you interact with our software.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our software and services
  • Process your transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our services

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed through secure payment gateways.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information
  • The right to opt-out of marketing communications
  • The right to data portability
  • The right to withdraw consent

7. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this privacy policy, please contact us at:

Privacy Officer
Email: [email protected]
Address: 477386 3 Line, Melancthon, ON L0N 1S6, Canada